Sat
Nov 3 2007
06:09 pm

I have spent the day attempting to resuscitate a heat pump that should have been released from its misery ten years ago.

It was ancient when I sold the house to my neighbor and friend seven years ago. I discounted the house a good deal because I told him that the first thing he needed was a replacement for it.

He called this morning to tell me he had a room temperature of 54°.

I found the refrigerant line cold as kraut, the staging relay was dead, and two of the three 5KW heat strips were open. I managed to find enough parts to give him 10KW of strip heat (non-staged) and just shut down the compressor.

He has heat but of course the meter is spinning like a Frisbee. I have convinced him that he has extracted all the good out of this thing so he called KUB with the idea of getting a replacement with payments tacked onto his utility bills. They have a list of approved contractors, but I wondered, any of y'all got a favorite that does business in the Karns area?

Topics:
R. Neal's picture

We had a problem with our AC

We had a problem with our AC last year in the heat of the summer. It was over 90 degrees inside our house. Chancey & Reynolds came to our rescue.

Don't remember how we picked them (probably because they are Rheem authorized, which is what we have), but they showed up on short notice on a weekend, replaced a part, handled all the warranty paperwork, and didn't charge us anything.

The guy they sent knew his stuff, too. And bonus, he had the part (compressor motor) on his truck. I can recommend them.

Chancey & Reynolds Inc.
614 Van Street
Knoxville, TN 37921
865-525-5076

redmondkr's picture

Thanks, I'll check them

Thanks, I'll check them out.

It's funny how my heat pump always crapped out when it was either very hot or very cold and I was broke. I can see how they easily sense the hot or cold part, but I wonder how they can tell when you're broke?


Visit us at

Wearybottom Associates

Bird_dog's picture

R&M Climate Control

put a new unit with ductwork in my 60's house - great team work and good workers.

djuggler's picture

Jim Tillery 865-966-6309 I

Jim Tillery 865-966-6309
I give a very high recommendation.

Doug McCaughan
(link...)

Greg Mackay's picture

why not use the best?

John Coleman

Tom Salter's picture

I agree on Coleman. Our unit

I agree on Coleman. Our unit has gone out twice. Both times they had the parts on the truck with them and fixed the unit in one trip. Could have been luck on the parts but it convinced me.

bizgrrl's picture

John H Coleman Heating & Air

John H Coleman Heating & Air Conditioning
814 State St, Knoxville, TN 37902
865-525-5111

CBT's picture

Chancey & Reynolds. Ask for

Chancey & Reynolds. Ask for Steve and tell him I sent you. Good folks who know their stuff.

CBT

Russ's picture

Southeast Building Solutions

I'll add another to the mix: Southeast Building Solutions. They're located in Oak Ridge, but they also work in Knox County. Their primary business is commercial and industrial, but they also do residential work:

104 Meco Ln
Oak Ridge, TN 37830
(865) 298-0194

They're outstanding: they have great service, honest people, quality parts, and reasonable labor costs.

~Russ

reform4's picture

Harris & Swicegood- I've

Harris & Swicegood- I've found them to be very responsive.

-----------------------------------------
Fighting for Reform and Representation, Fourth District
Steve Drevik, Commission Seat 4-B
(link...)

redmondkr's picture

Thanks so much for the good

Thanks so much for the good info. I think his first step will be to see which contractors are on TVA's list and go from there. I bet most of these firms are on that list.

One of our other neighbors reminded us that he had bought a package unit on the internet and installed it himself during his recent remodel.

Oh, I don't think so. He saved a lot of money and it seems to work great, but I helped run the ductwork in a crawl space on that project and I know better now.


Visit us at

Wearybottom Associates

Anonymous's picture

Here are three of the best I

Here are three of the best I know of.

MK Mechanical
AA Air
Melton HVAC

redmondkr's picture

At Last!

The crew from John H. Coleman has just left the neighbor's drive after installing a swoopy new Lennox heat pump. He waited for as long as he could before scheduling the installation so he could work some overtime to help ease the financial burden.

He had to work today so I opened up his house for them to put in the finishing touches. They did a wonderful job. He should be able to hang a beef in his parlor by the time he gets home this afternoon.

Thanks to everyone who made recommendations. I think he made a good choice.


Visit us at

The Home

bizgrrl's picture

John H. Coleman has a great

John H. Coleman has a great reputation. Please report in six months if you/your neighbor are still happy. I have found so many times that you really have to wait to know if the job was done right.

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