I ordered some books from Amazon on July 10th. I was within a couple of bucks of qualifying for "free shipping", so I got a DVD I had been wanting. They estimated it would be delivered by the 22nd. Wow, that's a long time. But it's free, so I'll wait. Two weeks later, no stuff.

Today I was curious why I hadn't received my order. I checked the tracking info. It went out US Postal Service and was marked "undeliverable" on the 14th. No more entries, no more info, no contact from Amazon, no stuff, no nothing. I sent Amazon an e-mail, but haven't heard back.

Anyway, next time I'll forgo the "free shipping" and just pay the extra $5 or whatever for shipping via somebody reliable.

UPDATE: Looks like my bad. It was sent to an old address. I am pretty sure I changed it almost three years ago. And I don't remember seeing it on the confirmation page. When I reordered, it gave me a choice of three addresses - my old one, and two for my new one. Don't remember that before. Weird. At any rate, it was probably my error and I just wasn't paying attention.