Wed
Feb 5 2014
02:11 pm

Because we used one of our credit cards at Target during the compromised period, I had been watching my statement online. No problems so far.

WATE had a story about credit card fraud and it reminded me I should check my statement again. I tried to log in, and it said the information I entered didn't match their records. I tried again, no luck. I had the Mrs. read all the numbers to me slowly while I typed. Still no luck. I called the 800 number and tried putting in all the numbers a fourth time, and still no luck.

I finally managed to get a live person, and she checked my account. Sure enough, my credit card had been flagged for a "mass data breach event" or something like that. She said it didn't mean my card had been fraudulently used, just that it was exposed. She said they had mailed me a new one Monday, but I haven't gotten it yet. She checked some recent transactions and everything looked OK.

That got me to thinking. Who is paying to reissue the 70 million credit cards exposed by the Target breach? That's got to be a massive expense. Is Target paying for it?

And just as an observation, online credit card transactions seem more secure than in-person transactions these days. We have one credit card that we use exclusively for online purchases. It hasn't been compromised in many years. (Knock on wood).

The other main card that we use in-person (the one we used at Target) has been compromised at least three times in that same timeframe, maybe more. Once was, I'm 99% certain, at a rural gas station in SE Tennessee. May have had a skimmer on the pump, or an employee just got it from their logs or something.

Another time we were on a weeks-long road trip to New England and the card stopped working. We called the credit card company and their software had noticed unusual activity so they blocked it. (Thankfully we had other cards.) Someone had bought plane tickets, Eurail passes, and dating site memberships, among other things. (The last one was hard to explain to the Mrs., but the credit card issuer backed me on that.)

Now there's this reissue presumably because of the Target breach.

At other times, they have sent reissued cards out of the blue before the current one had expired without any explanation.

I guess the moral of the story is to just pay cash for everything. Or shop online whenever you can.

Rachel's picture

One reason I still use a fair

One reason I still use a fair amount of checks, even if it does get me dirty looks at the grocery (although why, I'm not sure. I can write a check in less time than it takes most folks to run a debit card).

So far my accounts haven't been breached, although my card got flagged when I charged a dryer at Sears. I was a bit surprised - it really wasn't out of the normal range, but happy they checked with me to be sure.

Jim's had to have one card re-issued. But the credit card company caught that before any really substantial amts had been run up.

R. Neal's picture

Thankfully we have never lost

Thankfully we have never lost a dime (knock on wood again) from fraudulent card use, even though the one case was thousands of dollars and they caught it instead of us reporting it.

Min's picture

I still use a lot of checks, as well.

Glad I'm not the only one.

Up Goose Creek's picture

Chase

Supposedly Chase is doing data analysis on past purchases to flag unusual activity. And that is one reason to keep the card. Another is the hassle of re-estaplishing auto-pays.

But the recording did tell me to monitor my statements carefully, which I am and so far so good.

There has been mention of identity theft being possible. Any insight on this?

R. Neal's picture

Haven't heard anything about

Haven't heard anything about the possibility of identity theft. I think I read somewhere that Target is offering one year of credit monitoring and identity theft insurance free of charge.

I was like you on canceling the card. It would be a hassle and they seem to do a pretty good job of monitoring it. Plus I was checking my statement online. Apparently this was a MasterCard decision, not the issuing bank (BofA) or mine.

Anonymous1's picture

Remember, sometimes these

Remember, sometimes these thieves wait until we all get complacent, they've been known to delay their activity until the heat dies down.

Anonymous1's picture

I cancelled my cards. If

I cancelled my cards. If someone has the master key, just change your locks. It's a hassle, but it pays to be careful.

R. Neal's picture

After all that drama, the

After all that drama, the credit card issuer sent an email notification last night that they are deactivating my card and sending me a new one. If I had gotten that a day earlier I could have avoided some panic.

Andy Axel's picture

Got a call from Amex

and my gold card got hit for about $15,000 in questionable charges in a 48 hour span.

Mostly Prada purses and luxury nonsense like that in Hong Kong.

To their everlasting credit, they made sure that none of the charges (even the $2,700 or so that actually posted to my account) were passed on to me. It took 2 calls... one when they were asking if I was in Hong Kong buying $15,000 in Prada purses and one after I got my bill to have them wipe the remaining charges.

I have a feeling that Target had something to do with this number having been compromised.

bizgrrl's picture

Fraudulent card use

Fraudulent card use continued. Just yesterday we were notified by the cc company that we needed to double-check most recent transactions. There was one for $574, which was luckily declined. Have to get replacement cards. Think this is the 2-3 time after the 2014 date of the original post.

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