Sears Holdings: Net loss attributable to Holdings' shareholders of $279 million, or $2.63 loss per diluted share, compared to net income of $189 million, or $1.78 earnings per diluted share, in the prior year quarter. Revenues decreased $818 million to $8.5 billion for the quarter.
The company has $481 million in cash and $3.8 billion in debt. They are trying to raise "at least $500 million of additional liquidity." One proposal involves selling off their Protection Agreement (service contract/extended warranty) business.
CEO Eddie Lampert: "Our recent financial performance has not been acceptable, although we have seen some positive momentum as sales per member increased and our online business grew 20% in the quarter."
Shares were off 13% in after hours trading.
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I'm old enough to remember
I'm old enough to remember when Sears owned retail. You could even buy an entire house from their catalog fer Gawd's sake! How far they have fallen.
Sears traded sales people in for cashiers.
And it shows.
Most people looking for appliances, electronics, tools and lawn care do so once in a blue moon. Thus, they’re not up to speed on the latest and greatest or what features match up best to their needs.
Any many of those people would be willing to pay 10-20% more to have somebody help them through the purchasing process and take care of questions after the sale.
Sears abandoned those customers. There’s no point in paying for the extra if it doesn’t exist.