Nov 12 2019
07:43 am

Voice prompted phone systems are driving me crazy. It's bad enough when you call a company that you have to go through the automated systems to get the help you need. But, now, instead of pressing a number for what services you need, the phone systems want you to speak your response. Not a number but a word or sentence. I'm pretty sure they don't have the nuances of different dialects. Thus you have to repeat yourself often to get the desired result.

Also, I love it when they start out saying the options have changed. Then they go into options for their address, directions, or website information. This takes up my time to actually get to the service person I need.

My call is very important to them? Really?

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