Mon
Mar 31 2008
11:18 am
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Discussing:
- Are Chat bots a waste of time? (1 reply)
- Smith & Wesson noise problem (1 reply)
- Musicians dropping out of President's Freedom Concert Series (1 reply)
- It's time for new blood in Congress, Barnett in - Burchett out (1 reply)
- Burning Down The House... (2 replies)
- Behind Lege Lies (1 reply)
- Peace (1 reply)
- Speak your truth, fight and believe. (1 reply)
- Large banks have too much AI data center debt? (1 reply)
- GOP misleading on federal health care funding (1 reply)
- Feds indict civil rights group (3 replies)
- Georgia issues burn ban, first time in state history (2 replies)
TN Progressive
- Smith & Wesson not a good fit for Blount County (BlountViews)
- Pellissippi Parkway extension delayed again (BlountViews)
- Blount County early voting record turnout (BlountViews)
- Louisville, TN, town center coming soon? (BlountViews)
- WATCH THIS SPACE. (Left Wing Cracker)
- America As It Is Right Now (RoaneViews)
- A friend sent this: From Captain McElwee's Tall Tales of Roane County (RoaneViews)
- The Meidas Touch (RoaneViews)
- Massive Security Breach Analysis (RoaneViews)
- (Whitescreek Journal)
- My choices in the August election (Left Wing Cracker)
- July 4, 2024 - aka The Twilight Zone (Joe Powell)
TN Politics
- Tennessee to report disabled immigrant kids getting public healthcare to ICE, advocates say (TN Lookout)
- Tennessee senators’ unannounced prison visit irritates correction commissioner (TN Lookout)
- These Republican lawmakers challenged abortion bans. Then they faced backlash. (TN Lookout)
- Trump administration swiftly moves ahead on plans to restrict voting by mail in the states (TN Lookout)
- DoD tweaks organized religion list after complaints of Latter-day Saints snub (TN Lookout)
- Knox County votes to challenge Tennessee’s book ban law after “Roots” removal (TN Lookout)
Knox TN Today
- The Sherrods: They settled near the Holston (Knox TN Today)
- A long ago tragedy in Farragut (Knox TN Today)
- Above & Beyond: Knox County students build tiny homes for veterans (Knox TN Today)
- 9-pounder in FC Lake + Childress honored for veterans work ++ (Knox TN Today)
- Wallace Commercial supports CCIM training in Knoxville (Knox TN Today)
- From 37 Yards to Kona: A South Knoxville man’s journey from the edge of the pool to the world championship (Knox TN Today)
- Teaching kids about money from Pre-K through college (Knox TN Today)
- Peace of mind on vacation starts at home (Knox TN Today)
- Maryville College trio brings East Tennessee talent to scientific spotlight (Knox TN Today)
- 6/9 HEADLINES: News and events from Knox, World, USA, Tennessee & Historic Notes (Knox TN Today)
- Chaz problems a match for Heupel patience (Knox TN Today)
- Det. Brian Foulks: KPD’s 2025 Officer of the Year (Knox TN Today)
Local TV News
- Who is 'Chicken Leg'? Knoxville Police searching for witnesses of 2019 unsolved murder (WATE)
- Beauford Delaney painting used to create new One Knoxville SC jersey (WATE)
- Anderson County to consider regulations on data centers, cryptocurrency mining (WATE)
- 'A miracle:' Husband runs through flames to rescue wife in Middle TN taco truck explosion (WATE)
- Tennessee leads nation in teacher loss | REPORT (WATE)
- Fentanyl, methamphetamine seized in ATF raid of Knoxville home (WATE)
News Sentinel
State News
- Proposed Hamilton County policy would end one-to-one devices for elementary, middle school students - Chattanooga Times Free Press (Times Free Press)
- Former Mountain City Club leader says he was target of smear campaign - Chattanooga Times Free Press (Times Free Press)
- Signal Mountain native exposed to Ebola, quarantined in Prague - Chattanooga Times Free Press (Times Free Press)
- Feds kick up no-fly zones for drones during Spanish team’s stay in Chattanooga - Chattanooga Times Free Press (Times Free Press)
Wire Reports
- JPMorgan Chase plans to deploy more powerful AI agents this year - CNBC (Business)
- Wall Street yo-yos as AI stocks swing from gains to losses - AP News (Business)
- Trump Live Updates: House to Vote on Republicans’ $70 Billion Immigration Bill - The New York Times (US News)
- Sea drone rescues US army helicopter crew near Strait of Hormuz - BBC (US News)
- Why Ro Khanna is standing by Graham Platner - Politico (US News)
- SpaceX employee group creates low-fee wealth management option with Choreo for post-IPO - CNBC (Business)
- Rivian R2 First Drive: The Rivian for the Masses - WIRED (Business)
- Trump ‘inventing fraud’ in California, experts warn as president ramps up baseless claims - The Guardian (US News)
- This tiny mutual fund outperforms by backing the world’s best management teams - MarketWatch (Business)
- Commentary: Here's how Musk's SpaceX IPO could crash your 401(k) - Los Angeles Times (Business)
- Progressive Nithya Raman advances to November runoff against Los Angeles Mayor Karen Bass - AP News (US News)
- Trump says peace deal with Iran could come in ‘two or three days’ - politico.eu (US News)
- Maine's Senate race and much more. Here are the primary contests to watch today - NPR (US News)
- The White House is digging in on tariff refunds - Politico (US News)
- Treasury Market Is Telling Kevin Warsh Rates Need to Be Higher - Yahoo Finance (Business)
Local Media
Lost Medicaid Funding
To date, the failure to expand Medicaid/TennCare has cost the State of Tennessee ? in lost federal funding. (Source)
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Problems with Service? What
Problems with Service? What problems with service?
Private information? What private information?
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The Home
Coverage is the issue
I had AT&T Wireless back in the Cingular days, and I didn't even have coverage at my house. I've never been anywhere I didn't have coverage on Verizon. I'm glad to hear that AT&T has improved, but I still don't trust it. I suspect that it's a wireless protocol difference. CDMA has more tolerance for low-signal calling, which has got to be an advantage in an area like this where there are a lot of hills to cause shadows in the signal.
And let me tell you, I've had my issues with AT&T customer service. It took almost two weeks to get things straightened out when I switched the land line at my mother's house into my name. And they managed to knock the service out completely for two days in the midst of it all.
My AT&T Wireless
My AT&T Wireless management-type relative will be quick to tell you that they may be owned by the parent co, but they are a separate entity from the land line folks. So, I would probably not lump the land line customer services problems w/ wireless customer service.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
I got Verizon when my nephew
I got Verizon when my nephew gave me a phone on his family plan. No more than I use it it's pretty hard to beat for about $15 a month ($9.95 plus all the fees they don't talk about). Incoming calls are free as well as calls to other Verizon customers. My outgoing usage to others is usually less than ten minutes per month. I forward my land line to the cell when I'm out and about and it's nice to have it in case of an emergency.
I rarely text although I found it handy recently when I took a friend for outpatient surgery and could easily update a whole list of his friends and relatives quickly from the waiting room.
Fairly often I use several minutes from a friend who moved to Hilo a couple of years ago but they are hands-free so there is no radiation danger there.
Funny thing about his migration to Verizon. Just before he left Knoxville he was getting harassing calls from an ex so he forwarded his phone to a weather recording making it useful only for outgoing calls.
He forgot all about this when he moved and, for the first week or so after his arrival in paradise, he was living on a shoestring calling the folks back home to supply him with small loans in the form of deposits to his hometown bank account so he could use his debit card at the local McDonalds.
Before his vehicle arrived he got around by hitching and one day the phone apparently slipped out of his pocket because he couldn't find it an hour or so after he got out of the car. He went to a public phone and tried to ring his cell only to get a weather report for Knoxville, Tennessee.
He called me collect and gave me his tale of woe. He then went to the local office of US Cellular and discovered that he could get a replacement phone for about $200 or an early termination to his contract for about $175. He chose to terminate and got a new Verizon contract for $29 with a free phone and, of course, the ability to call me any time for free.
BTW, if you ever need a phone number for a form and you don't want to give out your own, try (808) 967-7947. It's a phone booth somewhere between Hilo and Volcano, HI.
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The Home
What kind of customer
What kind of customer service is lacking from everyone's cellphone provider? I know I will kick myself later for saying this, but I have never really had to deal with any cellphone provider's customer service except when signing up.
I am a fan of AT&T. I had their cellphone service for about 15 years. I have had their long distance service for 25-30 years. I only recently changed my cellphone service, a year ago, because I needed better coverage. My coverage needs may be different, I do travel quite a bit to small towns. In the past year, Verizon has had much better coverage, for me, locally and in the small towns than AT&T/Cingular/AT&T/Suncom (they keep getting bought).
missing voice mails
When I had Verizon, I kept getting complaints from people that I wasn't returning their voice mails. I insisted that there were no voice mails to return. Then, one day when I was in Kingsport, I suddenly had more than two dozen voice mails appear in my box. I was sitting at a meeting and my phone just kept vibrating over and over as new voice mails arrived. I came back to Knoxville and went in the offices to complain. They shrugged and said that they didn't control voice mail. I switched providers and the new provider let me pick out my own phone number. I looove my number. It's very Douglas Adams.
Here are a few things:
Here are a few things:
*I recently called to get a few extra days before I paid my bill. Mind you, I've been a customer for 8 years. They weren't going to give me but two days b/c of some weird change in the billing system that was tied to that disastrous Nextel deal. I needed a week, and I finally got it, but only after talking to a supervisor and threatening to discontinue my service. Eight years, you'd think they would have figured out by now that I pay my bills.
*Last fall I called for a really bizarre problem I was having w/ the phone repeatedly calling 911 when I was fine -- just sitting at the desk working. I got a guy who sounded Indian who told me his name was Steve and that he was in Idaho. So I did what pseudo Steve in pseudo Idaho told me to do, and then the phone wouldn't let me make any calls. I ended up at the store out west for repairs. Their conclusion: the phone had gone "wonky" so they replaced it.
*Recently, when I've called, I'll get someone who says their name and that they are in North Carolina, then I tell them what I need and they transfer me to India or the Phillipines. I have nothing against folks who use English as a second language, but they really need to completely learn the language before they start doing telephone-based customer service.
*One time I called, someone w/ a heavy accent answered. I told her what I needed and she promptly said that I needed to call either an 800 number that she rattled off in double time or star something on my phone. Then she hung up. I didn’t have time to even ask her to repeat the info or ask why she couldn’t help me. She just hung up. I screamed so loud in frustration that my neighbor called to see if I needed anything.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
I'll share my numbers
Of the 7 people in our household, we have 4 cell phones. We used to also have 2 landlines but finally cut them loose. I highly recommend it! Cut the cord.
Let's look at monthly usage:
Phone #1 143 minutes (fluctuates between 150 and 250 per month)
Phone #2 594 minutes (usually closer to 700 per month)
Phone #3 365 minutes (usually closer to 500 per month)
Phone #4 968 minutes (average is 1300 per month)
On average our family exceeds 2500 minutes per month.
Text messages:
Phone #1 97 messages 2kb data
Phone #2 652 messages 8583kb data
Phone #3 453 messages 39kb data
Phone #4 757 messages 13684kb data
This was a slow month for calls, text and data for our family. We will add a 5th cell phone in May.
Doug McCaughan
(link...)
Users of Phones 2 and 4
Users of Phones 2 and 4 really like those text messges, plus they really like talking. I would think that relationship would be lopsided w/ either texts or minutes talking being considerably higher or lower.
I use text messages for two purposes -- to communicate w/ my deaf aunt when she isn't home where she has a great video relay phone service. She uses a Blackberry and loves it. Also, to communicate w/ my godson. He tells me things via text that he might not otherwise. Oh, to be 16.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
Users 2 and 4 might have a
Users 2 and 4 might have a little Twitter addiction, use sms to update blogs, sms to send pictures and videos to Utterz and other similar services (Youtube/Flickr), and mostly to coordinate family activities (that's where much of our texting goes). User 4 also uses sms to communicate with clients. As for the chatting, user 4 really likes user 2! (and user 4 has to talk to clients alot). Coincidentally, neither user 2 nor 4 are in their teen years.
Doug McCaughan
(link...)
Still under 100
Technically I have a land line since I have DSL for internet but I don't have a LL phone to connect to it so my cell phone is my only phone.
I'm still under 100 minutes (~30 min./month actually) and 10-20 texts/month.
I went for several years with no phone while I was under the thumb of the IRS. If it weren't for the handy clock my cell phone would probably be off most of the time.
The phone is a convenient device when I need to call someone but it can seem a bit like an electronic leash when someone wants to call me ;~) Voicemail is a beautiful thing!
I definitely like the lobbing-back-and-forth nature of e-mail/blog/boards/text and I like the body language & facial expressions that are part-and-parcel to meatspace conversations.
Telephone conversations mostly seem thin to me so mine tend to be short.
An aside
Last night at the brewpub, I was walking down the hall from the bathroom. Two women were headed toward me, one on a cell phone with another ringing in her pocket.
"Hear my other phone? If they think I'm going to answer, they're crazy."
I tried to get out of the way. But it was like she was staring right through me as she talked away. Nearly ran me down.
That was walking. I shudder to think what she's like when she's driving.
~m.
iPhone
I have an iPhone (and before that I had a Blackberry). If you consider the amount of time I spend on my iPhone talking, working on my calendar, taking notes from a conversation, checking, reading, and writing email (and reading Knoxviews on its Safari web browser) I spend well over 1,000 minutes a week on my iPhone outside of "Call time."
According to the iPhone statistics, I've spent 8 days and 17 hours of "Call Time" since the iPhone was available for purchase, which I bought on Day 2. It's amazing and fascinating to consider how far the technology has come so quickly. It keeps me connected, which is critical for my business, and makes me more efficient.
(I promise I don't work for Apple...)
You are clearly happy w/ the
You are clearly happy w/ the iPhone. Are you as happy w/ AT&T? I ask b/c I'm thinking of switching to them -- probably w/ an iPhone.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
more happy iPhone/AT&T users
We switched from being 8-year Sprint customers to an iPhone with AT&T a couple of months ago...didn't realize how bad Sprint was until we dumped them.
With the email, web browsing, mapping, music, etc., the "phone" part of the iPhone is probably the feature least used, but the AT&T service area is better than Sprint's (especially traveling through rural areas like Southern Mo/N. Ark). The AT&T phone audio transference also is better than Sprint's which always sounded kind of awkwardly clipped to me. Being able to surf the web from almost anywhere with unlimited usage is, as the saying goes, priceless.
AT&T's service has improved
AT&T's service has improved a great deal. This is my second experience with them. I had previously switched to US Cellular, which I still believe has the best coverage area in Knox County, and had switched for this reason. However, the benefits of the iPhone integrating with my MacBook, and the improved coverage of AT&T, allowed me to returned to AT&T (I ported my number when the iPhone arrived).
With that being said, I've never been completely happy with ANY cell phone provider. Customer service can often be frustrating and sometimes just a pain in the neck. Nonetheless, as I mentioned, the iPhone is just great. I bought one for my fiance' (so that she'd leave me alone with mine!) and my Dad just bought one -- this is a guy who once swore against anything Apple related!
Hope this helps!
Thanks, I really appreciate
Thanks, I really appreciate that. I'm a mac addict, and am very excited about the creative and reliable mac technology in a phone. I've been told that the AT&T network had improved, and your testimonial helps me feel more comfortable about that. My current contract is up in May, so it's time for me to get things lined up.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
See you at the Apple store soon....
One, I think AT&T is evil.
One, I think AT&T is evil. That said, I love their wireless service. I was with BellSouth Mobility and my original sim card (credit card size) had printed "first 100 customers" on it. Do I believe I was one of the first 100 customers to BellSouth Mobility? No way. Anyhow. BSM became Cingular became AT&T Wireless. Their customer service is great and I've used the phone is various places around the country with very little difficulty.
I've had dealings with Verizon and campaign against them. Verizon has a strong network and a good service until you need customer service or out of a contract. They are really bad to the customers that don't walk the line.
Doug McCaughan
(link...)
I'm w/ Sprint, and I can't
I'm w/ Sprint, and I can't see going w/ Verizon. They just -- I don't know, I'm not at all intrigued, inspired or impressed by them. My problems w/ Sprint are customer service related. If it weren't for a family member being employed by AT&T wireless combined w/ the iPhone, I might just stay w/ Sprint. But the customer service is awful. Beyond awful actually.
Thanks for your insight that they have good customer service as well as "very little difficulty" w/ the the network itself.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
After getting the poll
After getting the poll started I realized there should have been a category for cellphone usage with earbud/headphone/handsfree/texting (bluetooth?) for those high minute users who don't actually have the "radioactive" cellphone next to their heads.
No, landline doesn't mitigate the number of mintues the cellphone is next to your head, unless you're using earbud/headphone/handsfree/texting (bluetooth?). Don't actually know if bluetooth is any "safer" than the actual cellphone.
Primary work and home phone
I get about 80% of biz calls on my cell, and my wife uses hers at home for long distance calling relate to her business, so we're on a share plan with over 2000 minutes. I use handsfree as much as possible to avoid cooking the brainpan too much... just medium rare.
I do like being able to keep on top of my emails and respond to customers quickly, though. I think I use my phone more for that than talking, it seems.
With respect to etiquette, I try to minimize all use outside of work and the house. I think it's awful to be on the phone when in a checkout line, in a restaurant, or other public spaces with people I don't know. My favorite saying is when my wife's or friends' phone rings at inconvenient time? "That's why God invented voice mail."
And here's hoping we pass the no-driving-and-texting law soon.
-----------------------------------------
Fighting for Reform and Representation, Fourth District
Steve Drevik, Commission Seat 4-B
(link...)
I have a big number, but
I have a big number, but it's my only phone. No land line. At least I don't walk around with a bluetooth earpiece permanently implanted in my ear. You don't want to know how many text msgs I send.
me too
I don't do so many text msgs, but with one phone that doubles as my business phone, I can burn through the minutes.
Pam Strickland
"We are what we pretend to be, so we must be careful about what we pretend to be." ~Kurt Vonnegut
Same here
I'm also one of the 1,000+ people. Like Cathy, I have no land line (I don't need one), so I think that kind of mitigates the number somewhat.
~Russ
cell phone
I have NEVER been in the life saving or baby delivering business. No ONE will die if they can't talk to me. The most ridiculious comment I EVER heard in the Middlebrook Kroger.... (screaming on cell phone) "Mamma....did you want Spam LITE or just regular Spam.
Happiness is wanting what you have! Peaceful silence.