Mon
Nov 19 2012
12:33 pm

The City of Alcoa sent a letter and survey to residents regarding the Recylebank program. The letter cites "glitches" that are "of serious concern," including missed pickups and earned points not being posted to accounts. As compensation, Recyclebank is giving 500 additional points to all active accounts.

The survey gauges customer sentiment with regard to various aspects of the program, including perception of the bonus reward values. One question asks how customers would feel if the city discontinued the Recyclebank program but still provided roll out carts and bi-weekly pickup at no charge without the Recyclebank rewards.

On the plus side, the city says the program has diverted 840 tons of solid waste from the landfill in its first year and a half of operation. The City of Knoxville launched the program in Oct. 2011, but does not charge an additional fee like Alcoa.

PREVIOUSLY:

City of Alcoa launches RecycleBank
RecycleBank update: the numbers

51
like

Upcoming events:

Lost Medicaid Funding

To date, the failure to expand Medicaid/TennCare has cost the State of Tennessee ? in lost federal funding.

TN Progressive

TN Politics

Local Media Blogs

Local News

Members Only

State News

Pilot Watch

Wire Reports

Site Statistics

Last 7 days:
  • Posts: 33
  • Comments: 396
  • Visits: 11,295
  • Pageviews: 30,662
Last 30 days:
  • Posts: 140
  • Comments: 1331
  • Visits: 44,359
  • Pageviews: 109,656

TN Progressive

Nearby:

Beyond:

At large: