Nov 19 2012
11:33 am

The City of Alcoa sent a letter and survey to residents regarding the Recylebank program. The letter cites "glitches" that are "of serious concern," including missed pickups and earned points not being posted to accounts. As compensation, Recyclebank is giving 500 additional points to all active accounts.

The survey gauges customer sentiment with regard to various aspects of the program, including perception of the bonus reward values. One question asks how customers would feel if the city discontinued the Recyclebank program but still provided roll out carts and bi-weekly pickup at no charge without the Recyclebank rewards.

On the plus side, the city says the program has diverted 840 tons of solid waste from the landfill in its first year and a half of operation. The City of Knoxville launched the program in Oct. 2011, but does not charge an additional fee like Alcoa.


City of Alcoa launches RecycleBank
RecycleBank update: the numbers


Post new comment

The content of this field is kept private and will not be shown publicly.
  • Lines and paragraphs break automatically.
  • Web page addresses and e-mail addresses turn into links automatically.

More information about formatting options

This question is used to make sure you are a human visitor and to prevent spam submissions.


TN Progressive

TN Politics

Knox TN Today

Local TV News

News Sentinel

State News

Local .GOV

State .GOV

Wire Reports

Lost Medicaid Funding

To date, the failure to expand Medicaid/TennCare has cost the State of Tennessee ? in lost federal funding. (Source)

Monthly archive